Cancellation
Order Cancellation or Partial Order Cancellation
Period of Time
Cancellation of the order or portion thereof is permitted up to seven (7) days following the order confirmation or prior to shipment, whichever occurs first, in the event that you change your mind after making the order.
Fee
When you request a refund, a 2.5% cancellation charge will be deducted from the total amount you paid. Before the cancellation, any cashback that was earned on the order will be subtracted from the Leela Greens credits. The amount of cancelled product’s refund will be reduced by the amount of cashback if it has been utilised entirely or partly to make another purchase.
Process for Making a Cancellation
- Under "My Account," you should see a section labelled "My Orders."
- You may cancel an item by clicking the "Cancel Item" button next to it.
- To cancel your purchase, please contact our customer service department if you were a Guest User (i.e., not a registered user of LeelaGreens.com).
- To learn about the steps and due dates for refunds, please see our Refund Policy.